Pledge Over Time issues
6 months ago
– Thu, Nov 20, 2025 at 03:06:13 PM
Hey Alchemists,
A few of you have run into some growing pains issues with KIckstarter's new Pledge Over Time feature. No worries! We'll get your pledges sorted with Kickstarter or during the upcoming pledge manager, even if the pledge is "dropped" or incomplete according to Kickstarter. We can fix it.
It’s common for there to be some errored pledges during a project’s collection period. When Kickstarter encounters an issue collecting a backer’s pledge, they reach out with reminders to fix the payment - backers have 7 days to fix the initial payment and 14 days to fix the 2nd and 3rd installments in their Pledge Over Time plan.
Additionally, when those backers are logged in to their Kickstarter account they will see a “Fix payment” button at the top of the screen, which will lead them to update their payment information.
For backers still experiencing problems with their pledge, please refer to this help center article.
You can also get in touch with Kickstarter via this link, so that Kickstarter can help with troubleshooting the issue.
If those routes fail, we can bring the pledge current during the upcoming BackerKit pledge manager.
And of course, feel free to reach out to [email protected] for support.
Cheers!
Final Files Delivered!
6 months ago
– Tue, Nov 18, 2025 at 01:32:33 AM
Well met, Mendicants -
We've delivered final files to the Downloads section of your PEGINC.COM accounts!
Next Steps
We will be finalizing the files with our printer to being physical production. We will also be opening the BackerkKit pledge manager soon for you to manage your pledges.
Hrm, no files for me!
If you don't have your digital rewards, it's probably because you don't have a PEGINC.COM account yet or have not linked it to your Kickstarter email. To fix that:
(1) Create an account at PEGINC if you haven't already done so.
https://peginc.com/my-account/
(2) Visit the Crowdfunding link under My Account and enter your Kickstarter email (the one we've sent this mail to) under the correct field. Click "Save Crowdfunding Emails"
https://peginc.com/my-account/crowdfunding/
We'll run the import once more in about a week. If you're reading this after that time, reach out to us at [email protected] and we'll get your digital rewards assigned to your account.
Payment Errors
If you've had a payment error with Kickstarter, especially with their new Pay Over Time feature, do not fret. If it's not possible to fix a payment with Kickstarter, it should be possible to square your pledge in the BackerKit pledge manager when we open that soon.
We know you've waited very patiently for this campaign, so we're thrilled to have digital rewards delivered and physical production well under way.
Cheers!
Deadlands Dark Ages RPG and Archetypes Draft ready for review!
7 months ago
– Mon, Oct 20, 2025 at 03:59:21 PM
Well met, Paladins!
The backer draft of the Deadlands Dark Ages RPG and Archetypes are ready for your review. Everyone who has already linked their Kickstarter to PEGINC.COM accounts should now have the following two links in their Downloads:
Deadlands Dark Ages - Backer Feedback Draft * Deadlands Dark Ages draft
Deadlands Dark Ages - Backer Feedback Draft * Deadlands Dark Ages Archetypes draft
We're leaving feedback open for TWO WEEKS. We will close feedback on Tuesday October 28th. The link to submit feedback is located on the first few pages of the draft PDF. Please submit feedback for both the RPG and Archetypes on the same linked form.
If you have yet to create and link an account at PEGINC.COM, instructions on how to do so are in this prior update:
https://www.kickstarter.com/projects/545820095/deadlands-dark-ages-savage-worlds/posts/4506772
We will do one catch-up round of delivering the draft PDFs in a few days for folks who are just now connecting their accounts. Otherwise we will deliver final PDFs and remove the draft versions in one wave after those files have been sent to the printer.
Creating an account at PEGINC or DTRPG are not required for the physical delivery of your pledges, but those are the two platforms where we deliver digital pledges and digital versions of physical pledges. We deliver the feedback drafts only on PEGINC and finalized files on both PEGINC and DTRPG.
Please submit all feedback via the form, and if you have any other issue with your pledge or accounts, reach out to us at [email protected]
Thank you!
